Great Wakering Parish Council (“the Council”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled in a safe, fair, and transparent manner.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact the Council.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Great Wakering Parish Council
Council Offices, Council Office Address
The Parish Clerk
Council Offices
Little Wakering Hall Lane
Great Wakering
Essex SS3 0HH
Email: enquiries@greatwakering-pc.gov.uk
Telephone: 01702 219343
The Parish Clerk is the data controller for the information we collect.
We may collect and process the following information when you interact with our website:
Your name and contact details when you email the Council or use an online form
Information provided when submitting a complaint, enquiry, or request
Details you provide when responding to consultations or surveys
When you visit our website, certain technical information is collected automatically, such as:
IP address
Browser type and version
Pages viewed and time spent on the site
Device type and operating system
This information helps us improve the website and does not identify you personally.
Our website does not use tracking cookies. We only use essential "session" cookies, used for the functionality of the website.
We use personal data only when we have a lawful basis.
Typical uses include:
Responding to enquiries, requests and correspondence
Managing council services, bookings, or applications
Supporting legal, statutory or regulatory obligations
Ensuring website security and improving user experience
Communicating important council updates or notices
Handling complaints or freedom of information requests
Maintaining statutory records as required by law
We process personal data under one or more of the following lawful bases:
Public Task – performing tasks carried out in the public interest
Legal Obligation – complying with legislation
Consent – where you have clearly agreed to us processing your data
Legitimate Interests – improving our website or services (where appropriate)
Your information is stored securely and only accessed by staff or councillors who need it to carry out their duties.
We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
We do not sell or rent personal data.
We may share your information only when necessary and lawful, for example:
With government bodies or agencies when legally required
With service providers who support council operations (e.g., IT support), under strict confidentiality agreements
With other authorities when dealing with joint matters affecting the parish
We never share your information for marketing purposes.
We keep personal data only for as long as necessary to fulfil the purpose for which it was collected and to meet statutory requirements.
For details, please refer to our Data Retention Policy.
Under UK GDPR, you have the following rights:
Right to access your personal data
Right to rectification of inaccurate information
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to object to certain processing
Right to data portability
Right to withdraw consent, where consent is relied on
Right to lodge a complaint with the Information Commissioner’s Office (ICO)
To make a request, please use our Subject Access Request Form or contact the Council directly.
If you have any questions or wish to exercise your rights, please contact:
Clerk to Great Wakering Parish Council
Email: enquiries@greatwakering-pc.gov.uk
Phone: 01702 219343
If you are unhappy with how your data has been handled, you can raise a concern with the Information Commissioner’s Office (ICO):
www.ico.org.uk
We may update this policy from time to time to reflect changes in legislation or council practices. The latest version will always be published on this website.
Contact the Parish Council
Get in touch